High-value slots demand qualified, committed bookings
In a med spa, a single injectable or laser appointment can represent hundreds of dollars of revenue and a block of a licensed provider’s time. A no-show on a slot like that is among the most expensive empty chairs in all of beauty, and the slot is rarely refillable same-day. The booking system’s most important job is to make sure the people who hold those slots actually intend to show.
Keptbookings requires a deposit or validated card on high-value bookings, so the consult or treatment carries real commitment before it locks in a premium slot. The deposit applies to the treatment, so genuine patients lose nothing, while the no-shows who would have casually held a $600 slot have to put something down first.
- Deposit or validated card on injectables, laser, and packages.
- Card-on-file for lower-cost consults and follow-ups.
- Premium slots protected in proportion to their value.
Intake and qualification before the consult
Aesthetic treatments start with screening. Keptbookings lets you collect intake at booking, so prospective patients answer medical-history, medication, and goal questions before they take a consult slot. You can identify clearly unsuitable bookings early and arrive at the consult already informed, which protects your providers’ time.
This is booking and pre-visit intake, not a clinical record system. Keptbookings handles scheduling, reminders, deposits, and the intake capture that qualifies a booking; your formal charting, photos, and treatment records stay in your dedicated clinical system.
Keptbookings is booking software, not a HIPAA EMR
It is worth being direct about scope. Keptbookings is not a full HIPAA-compliant electronic medical record and does not replace your clinical EMR or charting platform. It is the front door: the booking page, the deposit, the card validation, the reminders, and the intake that qualifies a patient before a consult.
That clarity is a feature. You get a fast, conversion-friendly booking experience and real no-show protection without trying to force your clinical records into a scheduling tool. Keptbookings sits in front of your clinical workflow, not on top of it.
No-show protection that actually collects
A cancellation policy on a high-value slot is only as strong as the card behind it. Some booking tools never validate the card, so a fake number slips through and your fee fails on the most expensive no-show you have. Others let a patient delete the card after booking, voiding the hold.
Keptbookings validates the card with Stripe at booking and rejects invalid cards before the slot is confirmed. If a patient removes their card before the appointment, you are alerted in time to act. Deposits and fees collect through Stripe with next-day payouts and no fund holds, so the protection on a premium slot is real money, not a hope.
- Cards validated at booking, not blindly stored.
- Alerts when a patient removes a card early.
- Deposits and fees that collect and pay out next day.
Flat price, zero commission, your patients stay yours
A commission on med-spa bookings is enormous in dollar terms because the services are high-value, and a marketplace can advertise your patients to competing clinics. Keptbookings does neither. No marketplace, no discovery feed, zero commission. You pay one flat price: a flat $49 for up to six providers on Team, with a free tier of 20 appointments a month.
Your patient list belongs to your clinic. One click exports the full list and booking history, importing is free, and no third party is renting your patients to the clinic down the road.